Shipping

Australia Shipping 

Free shipping!

We want you to get to relaxing as soon as possible. Therefore, your order will be packed and shipped within 48 business hours after payment has been received! 

 

Our distribution partners operate Monday to Friday for order dispatching and deliveries. 

Shipping times 

Parcels are shipped with Australia Post. Please refer to their website for current shipping estimates to your suburb. 

Australia 

Please allow 2-7 business days for delivery of your item.*

US and Canada 

Please allow 5-15 business days for delivery of your item.*

*Please note COVID and peak holiday periods may result in shipping delays 

Tracking numbers

If the courier provides us with a tracking number for your order, we will provide you with this as soon as we get it! 

 

Duties and taxes 

Umber Earth is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. For more information, contact your local customs office. 

 

Please note that Umber Earth will not accept liability for ANY lost, damaged, or stolen orders, or orders destroyed by pets. 

Please note that if you opt to pay for your items via PayPal eCheck, we cannot ship items until the payment has come through.